Customer Service > Customer Tips > Safety
Safety
- By tampering with our meters, you not only run the risk of causing damage to property, but you can increase the risk of a fatal injury to yourself or someone else.
- Encourage children to respect electricity. Only proper plugs must be inserted into sockets. Avoid using loose wires, a child may be watching!
- Advise LUCELEC if you are anticipating a dramatic increase in consumption. Overloading the system may result in problems for yourself and your neighbours.
- When you need to cut large trees near power lines, please inform us. We can assist by lowering the lines so that the danger to life and property is reduced.
- Never open the back of your TV set if you are not qualified to do so. There are high voltages inside that can cause severe shock.
- Never substitute the fuse in your panel with ordinary wire or anything else. This can cause a fire and can even be deadly.
- Never replace the fuse in your panel with ordinary wire or anything else. This can cause fire and danger to life.
- Always remember to dry your hands before handling plugs or switches.
- Do not clean appliances while they are still plugged in.
- Unplug electric kettles before filling and ensure that the element is covered with water.
- Do not drag appliances by the cord, or pull the cord to remove plugs from the sockets.
- Ensure your home is properly grounded; if in doubt, hire a qualified electrician to check.
- Never plug too much equipment into the same outlet, as this poses a serious fire risk. Two or three plugs is the maximum; have additional sockets fitted.
- Check for the essential marks of safety and integrity compliance: British Standard Kite mark (BSI) the American Underwriters Limited mark (UL), or the European IEC approval on any electrical equipment.
- Never put an electrical item off by pulling the cord out of the outlet. This will damage the equipment or could cause a fire.
- Keep your children from flying kites near power lines. It can be dangerous, tangled lines can also interfere with the power.
- Never take a lead from your house to serve your neighbour; tangled lines are dangerous and can also interfere with the power.
Preparing for Hurricane Season
Don't bother putting masking tape on glass windows and doors before a hurricane. It's a waste of time and will not stop glass getting shattered and fragments flying all over the place. But you'll have great trouble trying to remove the tape afterwards.
It's silly to think that closing windows on the wind side, and opening them on the lee side will help. No house is air tight enough for this to work. Close everything up tight.
If you don't have house insurance, you deserve everything you get. You may think it's expensive, but it cannot compare with losing your home. Have a talk with an agent.
- Buy a full-replacement or replacement cost insurance policy. The policy should cover windstorm damage.
- Purchase a policy that covers the cost of replacing your possessions, rather than the original cost.
- Because the after effects of hurricanes are unpredictable, consider purchasing property insurance for fire, lighting damage, explosions, smoke damage, vandalism, thefts, and other unexpected events.
Water probably causes more damage during a hurricane than the wind. See to your drains. Next most important thing? Clear immediate trees from your property.
Make sure your important documents are in a safe place.
Prepare for you and your family to survive for 24 - 48 hours without outside help if necessary.
If evacuation is necessary, have a place for you and your family to go. People who live in high-risk areas should arrange to stay with relatives, friends or in shelters (most Schools and Churches)
Minimise the risk of fire.
Think about the type of construction which is most likely to withstand a disaster whether hurricane, flood or earthquake.
Do not be surprised if you should lose power during a hurricane, it may be necessary to switch off the power to protect life and property.
If you wish to cut trees near the lines running to your home in preparation for Hurricane Season, please contact our Customer Service Department at Tel: 452-2324. A member of staff will visit and advise you on the way to proceed.
Visit www.weather.com to check out the current forecast.
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