LUCELEC will disconnect service in these situations:

• At our customer's request. This may be done in writing or in person at our Administrative offices in Sans Souci, Rodney Bay or Vieux-Fort. Proper picture identification is required to process the request
• For non-payment of bills over a period of time
• For unauthorized use of electricity through abstraction or diversion
• For illegal tampering of meters, switches, fuses or other apparatus owned by the Company
• Upon instruction from the Chief Electrical Engineer of the Ministry of Infrastructure, Ports, Energy and Labour